Technical Writing

  • Website content, including blog posts, about pages, company history, product and service descriptions, etc.
  • Social media content, including Facebook posts and updates for Twitter, Instagram and Pinterest.
  • Procedures documentation and training materials.

 WordPress and Squarespace Website Support

  • Template selection and setup.
  • Initial content creation.
  • Email setup and support.

 Excel Spreadsheets and Access Databases

  • Data scrubbing and analysis.
  • A/R reports and statistics.
  • Billing reports and manual invoicing.
  • Mailing list management.



My name is James Hester, and I have over 23 years of experience working for large corporations. A majority of that time was spent in revenue assurance management positions. I’ve also had the opportunity to work on a variety of system upgrade projects. This normally involved testing, developing new policies and procedures, and training employees on the changes. In addition, I’ve spent a lot of time teaching people how to use Excel, building Access databases to automate manual A/R and billing reports, and improving workflow processes. These days, my primary focus is technical writing and website support. I also write a blog for this website that covers a variety of technology-related topics.

If you would like to contact me regarding a project, please use the below email form and I’ll reply to you ASAP.


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